What Are Audien Hearing Aids?
Data from the U.S. National Institute on Deafness and Other Communication Disorders (NIDCD) showed that nearly 30 million Americans experience hearing loss in both ears.
Arizona-based Audien Hearing is one of the many companies addressing this widespread issue. With over eight years of experience, the company provides affordable personal sound amplification products (PSAPs) and over-the-counter (OTC) hearing aids.
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How to Purchase Hearing Aids from Audien
You can place an order online through the official Audien Hearing website or visit a retailer like Walmart. Free shipping is included, and Audien offers a 45-day risk-free trial. After you initiate the return process, the Audien support team will provide a return shipping label.
Meanwhile, a convenient order tracker is in place to help you monitor your shipment. The company website also says the products can be delivered within 3–5 business days.
What Hearing Aid Products Does Audien Offer?
Audien EV1
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Price: $89.00
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Features: Around 20 hours of usage for one full charge; four ear tip sizes
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Pro: Relatively cheaper than most PASPs
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Con: Only a PASP; non-medical grade
Audien Atom Pro
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Price: $249.00
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Features: Comes with a portable case that can provide up to 4 days of charge; less-to-no feedback with the company’s sound processing tech
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Pro: The smallest of its kind, as claimed by Audien Hearing
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Con: Has a volume screw that protrudes; no hearing modes
Audien Hearing Products Comparison
The Audien EV1 ($89) is a budget-friendly PSAP with a 20-hour battery life and four ear tip sizes. However, it's not a medical-grade device.
The Audien Atom Pro ($249) boasts a portable charging case and advanced sound processing for minimal feedback. It's incredibly small but has a protruding volume screw and lacks hearing modes.
How Much Do Audien Hearing Aids Cost?
Devices from Audien Hearing are significantly more affordable than traditional hearing aids. While the industry average price hovers around $4,550, Audien offers hearing aids from $99 to $689 per pair. This makes them one of the most budget-friendly options available.
Does Insurance Cover Audien Hearing Aids?
While insurance plans don't cover Audien hearing aids, the company accepts FSA and HSA cards for payment. Currently, only five U.S. states mandate hearing aid coverage for adults.
However, major insurers like Aetna, Blue Cross Blue Shield, Cigna, Humana, and United Healthcare might offer some benefits depending on your location and specific needs. It's advisable to check with your insurance provider to determine your coverage options.
Audien Hearing Aid Reviews
Customer reviews on the Better Business Bureau (BBB) website, where Audien Hearing holds a 3.8-star rating, reveal mixed experiences.
Positive feedback highlights the hearing aids' ease of use and convenient charging features. Customers also praise Audien's lower costs as PSAPs.
However, negative reviews express concerns about product durability, battery life, and inconsistent performance. Some customers report issues with malfunctioning devices and difficulties with customer service responsiveness.
Are Audien Hearing Aids Amplifiers?
It's important to distinguish between Audien's product categories. The Atom series are over-the-counter (OTC) hearing aids, regulated and approved for mild to moderate hearing loss.
In contrast, the EV1 and EV3 are PSAPs, which amplify all sounds. They are only suitable for situational use in environments where sounds are faint, rather than for addressing hearing loss.
Common Complaints About Audien Hearing Aids
Recent complaints on the Better Business Bureau website highlight some recurring issues with Audien hearing aids. These complaints, occurring within the last two months, have been publicly addressed or resolved by Audien
One customer reported difficulties initiating a return:
"I tried the phone number for Audien identified on its website and there is a message that the phone number is not valid." Another customer experienced repeated product malfunctions: "I have purchased three hearing aid sets. The first set has no sound, the second set has one aid working."
These instances underscore the importance of ongoing quality control and responsive customer support.
Can You Return Audien Hearing Aids?
The refund process typically takes 3-5 business days after the returned item is received. It's important to note that accessory packs are only refundable if unopened and returned within the 45-day window. Similarly, ear cleaning kits must be unopened and returned with the original seal intact for a refund.
Exchanges are handled on a case-by-case basis for defective or damaged items.
Audicus Hearing Aids Compared to Audien Hearing Aids
While both Audicus and Audien offer hearing assistance, they cater to different needs and preferences.
Audicus provides custom-programmed hearing aids with advanced features, while many of the Audien hearing aids, like the Audien EV1 and EV3 models, are amplifiers. As amplifiers, these Audien hearing aids make all sounds louder rather than mirroring what real and natural hearing sounds like. Because of this, Audien hearing aids tend to not be well suited for those with moderate and severe hearing loss.
Audicus hearing aids, on the other hand, offer sophisticated technology—similar to what you'd find at your local audiologist clinic—at a much more affordable price point. The quality and features are advanced.
Although Audicus hearing aids come at a higher initial cost, a leasing program makes them accessible with monthly payments starting at $99.
FAQs
How much are Audien hearing aids?
Audien hearing aids range in price from $99 to $489 per pair. This makes them a more budget-friendly option compared to traditional hearing aids, which can cost thousands of dollars.
Who makes Audien hearing aids?
Audien Hearing is the company that designs and sells Audien hearing aids. They are a U.S.-based company with headquarters in Arizona.
Are Audien hearing aids rechargeable?
Yes, Audien hearing aids are rechargeable. But not all the models come with a charging case.
How long does it take to charge Audien hearing aids?
The charging time for Audien hearing aids varies depending on the model. Generally, it takes around 3-4 hours to fully charge the devices. A full charge typically provides around 20 hours of use.
Do Audien hearing aids work for severe hearing loss?
Audien hearing aids are designed for people with mild to moderate hearing loss. They may not be suitable for individuals with severe hearing loss. If you have severe hearing loss, it's important to consult with an audiologist or hearing healthcare professional. Do so to determine the best solution for your needs.
Are Audien hearing aids a good value?
Audien hearing aids offer a good value proposition for those seeking affordable hearing assistance. They provide decent sound quality and basic features at a fraction of the cost of traditional hearing aids. However, it's essential to consider your individual needs and expectations.
