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HueHearing Aids: Reviews, Cost, and Devices

Kristen Knight, LHIS

December 4, 2024

Learn about HueHearing aids. We talk through customer reviews, costs, reputations, and what to expect with their products.

What Are HueHearing Aids?

HueHearing aids are an online hearing device company. A California-based company manufactures its devices. Known for their inexpensive hearing amplifiers, products can be used right out of the box. They're lightweight, discreet, and easy to put on and remove. Despite their simple design, they can amplify sounds around you and relieve tinnitus symptoms. They ship worldwide for free.

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How to Buy HueHearing Aids

To keep its prices low, HueHearing sells its products exclusively online. To order,  purchase directly on their website. The company ships orders via UPS, FedEx, USPS, and other couriers. It takes around three to ten business days to receive your order, though it can take longer, depending on your location. Some customers complain of a longer wait time. HueHearing sends a confirmation once it ships your items.  

Trialing HueHearing Aids

You can test out your hearing aids for three months to see if they're a good fit for you. If you're not satisfied, you can request a refund, If you request a refund, make sure you'd do it before the 90-day mark. After that, it may be difficult to get a refund. HueHearing also offers a 3-year replacement warranty that you can purchase for an additional $30.  

What Products Does HueHearing Offer?

hand holding small red cic hearing aid HueHearing's flagship product is its Invisible Hearing Aids ($170). As the name implies, no one can see them once you pop them in your ears. They ship with silicone ear domes of various sizes, allowing you to find the perfect fit. HueHearing's Invisible Hearing Aids are ideal for those with mild or severe hearing loss. They amplify the sounds you want to hear while lowering unnecessary background noise. And because they heighten the sounds around you, they can help drown out the tinnitus. HueHearing also offers a wax guard ($13), silicone ear domes ($13), and A10 battery packs ($90).

 

How Much Do HueHearing Aids Cost?

HueHearing's Invisible Hearing Aids are significantly more affordable than models from other brands, retailing at $170 per piece. There are discounts on HueHearing accessories. They also offer free shipping worldwide and a risk-free 90-day trial period.  

Are HueHearing Aids Right for You?

If you're looking for an advanced hearing aid to treat your hearing loss, Huehearing aids may not be right for you. If you're looking for a basic hearing aid amplifier and have very mild hearing loss, you might consider this product. To help you determine if HueHearing is for you, we've compiled a few third-party reviews of their products and prices from recent customers.

 

HueHearing Customer Reviews

 

What are people saying about HueHearing's products?

Reviews are generally mixed, with negative reviews dominating third-party sites and positive reviews dominating the company's website. Buyers should be careful to vet the company with research before making a purchase. As a general rule of thumb, reviews on third-party sites, like the BBB, are a reliable source of truth.  

Trustpilot Reviews on HueHearing aids :

"I returned the two hearing aids per the company's instructions within the required time frame for a full refund. They acknowledged receipt of the two devices in an email to me. It is now one month later and they still have not refunded the purchase price, despite numerous emails and phone calls from me to them requesting the refund. This is obviously a scam. This company is not reliable and is not to be trusted." - Lauren C.

 

"Worst hearing aids I ever purchased I bought two pair and when I put them in my ear they squeal like crazy I tried to return them and never got a reply back buyer beware it's better off to get a more expensive pair that fit in your ear then to buy these cheap ones that don't fit in your ear right. I am writing this review now because I purchased these hearing aids 2 years ago and tried to get a refund after 3 days and I had them but I never got a response back beware of this company." - Timothy Day

 

Better Business Bureau HueHearing Reviews:

"Their product is a hearing amplifier. There is so much noise they hurt your ears. I bought the product six months ago and returned it and have been battling to get my money back. They keep saying they are processing it. I have not gotten my money back. They won't send me my money back. These people are shady and I want to warn everybody not to buy from them. Bad bad bad business." - Ramona S.

 

Common Complaints About HueHearing

The most common customer complaint about HueHearing is their slow refunding process. Many claim that they had to reach out to the company several times before they got their money back. Many people also say that HueHearing aids don't work for them. It can be hard to tell if they'll be effective for you because the company doesn't provide testing.

 

Return Policy for Hue Hearing 

The company offers a money-back guarantee, allowing customers to try its hearing aids for 90 days and return them if they're not a suitable fit.  

The Pros and Cons of HueHearing Aids

To help you decide if HueHearing aids are worth your money, here are their main benefits and disadvantages:

Pros

  • HueHearing aids are cheaper than other brands.
  • These devices have a discreet and lightweight design.

Cons

  • Customers complain of a long and tedious refund process.
  • They don't work for all hearing loss issues.
  • There's no testing available for customers before they make a purchase.
  • There's only one available model.
  • Many customers report dissatisfaction and caution prospective buyers to beware.

 

HueHearing Compared to Audicus Hearing Aids

Given customer complaints about HueHearing's Invisible Hearing aids not working for them and their difficulties with the refund process, it's worth considering Audicus as an alternative. An award-winning company, Audicus manufactures different types of hearing aids at an affordable price point. Devices include advanced technology and provide customers with a high-quality hearing experience.

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  Advantages of Audicus hearing aids include:

  • An extensive selection of products Customers can choose from various Audicus hearing aids for various needs. Audicus offers four types of hearing aids with different features, including an “invisible” Mini style. Customers can also choose from accessories such as earwax guards, domes, and remote controls.
  • On-demand audiology care Receive expert hearing care for the life of your hearing aids, available from the convenience of your home.
  • Advanced technology Audicus hearing aids have more robust features, including adaptive-directional microphones for crowded environments, Bluetooth connectivity, remote adjustment, and rechargeable options.
  • Convenient testing and maintenance  Free testing and convenient maintenance are available for customers.
  • Easy access to support Customers have unlimited access to expert support. Resources include video tutorials, downloadable product manuals, and an extensive FAQ page.
  • BBB accreditation The company has accreditation by Better Business Bureau and has an A+ rating.

 

Frequently Asked Questions (FAQs)

How much are HueHearing aids?

HueHearing aids retail for $170 per piece. However, the company offers discounts regularly, so you can often get their hearing aids for an even lower price.

Who makes HueHearing aids?

HueHearing is a California-based company owned by Sarah Lindon.

Are HueHearing aids amplifiers?

According to many customer reports, HueHearing aids are amplifiers. This means they amplify all sounds, which is different than true hearing aids. True hearing aids are more advanced and often better suited for individuals with hearing loss.

Are HueHearing aids rechargeable?

HueHearing aids use A10 batteries. They're not rechargeable.

Are HueHearing aids a scam?

Many customers are dissatisfied with Hue hearing aids. Some customers complain the company is a scam. Do your own research before making a decision on whether or not to buy with the company.

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