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Supplies & Services

Filter by your hearing aid model for supplies, accessories, and popular add-ons like care and protect.

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Supplies

Different sizes of domes against white background

Domes

Use the 6-count pack of hearing aid domes to replace used domes every 6 weeks. These high-quality medical-grade hypoallergenic silicone domes seal out excess sound while providing comfort during hearing aid use.

Choose between open, closed, or double shapes and small, medium, or large sizes.

Not sure what size domes you need? Choose your style (Open, Closed, Double) and select 'Variety' for size. We will send your dome style in all 3 sizes (Small (2), Medium (2), Large (2)).

Not compatible with the Mini.

Contents:

  • 6 x Domes

$25

Buy
Classic storage case with amber hearing aids inside

Classic Storage Case

This small and sturdy classic hearing aid case keeps your hearing aids safe at home or on-the-go. Simply place your hearing aids in the case when not in use and listen for the click to ensure that the case is securely shut.

$3

Buy
Black TV connector for hearing aids against white background

TV Connector

Instantly enjoy high-quality stereo sound, wirelessly through your hearing instruments, so the volume is comfortable for everyone watching. Works with any audio source including laptops, tablets, and stereos. Inputs are a USB power source (included) and an audio source: either 3.5mm analog or optical TOSLINK digital cable.

Not compatible with the Mini

TV Connector Manual
TV Connector Technical details

$229

Buy
Gray partner mic for hearing aids

Partner Mic

Enjoy crystal clear hearing in every conversation with this lightweight, direct-to-your-hearing aid microphone that conveniently clips to your partner's clothing.

$229

Buy
Remote control against white background

Remote Control

This slim and simple remote allows you to adjust the volume and programs of your hearing aids with ease. Fits perfectly in your pocket for easy access.

This remote is synchronized to your hearing aids through a simple at-home pairing process.

Uses non-rechargeable CR2032 battery (included).

Comes with a 45-day manufacturer warranty.

Not compatible with the Mini

Remote Control Manual

$229

Buy
Earwax guards against white background

Earwax Guards

16 replacement earwax guards to keep your hearing aids clean and prevent damage.

*Please note, these Earwax Guards are only compatible with specific hearing aids and receiver wires.

To identify if these Earwax guards will work for your hearing aids refer to this linked guide:

Identifying Earwax Guard System

For instructions on how to use the earwax guards, please refer to the following links:

SDS 4 Earwax guard user guide

*Please note, all orders made after March 1st, 2024 come with the SDS 5 system installed.

Not compatible with The Mini.

$25

Buy
Hearing aid retention clip against white background

Hearing Aid Retention Clip

This clip is a simple, cost effective solution for loss prevention. A silicon rubber loop attaches around the body of the hearing aid. This is attached to a sturdy string with a crocodile clip at the end. The clip opens and locks shut onto your shirt or the back of your collar.

This clip is a great option for anyone who wears glasses, masks, has an active lifestyle, or anyone concerned with loss.

$20

Buy
Retention guard against white background

Retention Guards

This thin, translucent tail attaches to your hearing aid receiver to keep it anchored in place during use. For best results, retention guards should be replaced when they become discolored, flimsy, or brittle, and are unable to hold the hearing aid in place properly.

Not compatible with The Mini

Contents:

  • 2 x Retention Guards

$10

Buy
Desiccant drying capsule against white background

Desiccant Drying Capsule

The capsule is inserted into a small pocket at the top of the rechargeable hearing aid case. Its job is to suck moisture out of the hearing aid as the hearing aid charges. Each capsule should last around 3 months. You will know when it’s time to change the capsule when its color changes from pink to white.

Contents:

  • 4 x Desiccant drying capsule

$15

Buy
Audio wipe in casing

Audiowipes - Pack of 4

Pack of 4 individually wrapped towelettes designed to clean your hearing aids.

Contents:

  • 4 x Cleaning wipes

$4

Buy
Cleaning brush against white background

Hearing Aid Cleaning Brush

Use this cleaning brush to clean in and around the crevices of your hearing aid. Brush off any debris or built up earwax that may accumulate around the volume button, microphone screens, battery door, etc. Brushing is a part of good, regular maintenance.

The other end of the brush has a flat silver magnet to help extract batteries from the hearing aid!

Compatible with all Audicus hearing aid models.

$2

Buy
6 Size 312 hearing aid batteries against white background

Hearing Aid Batteries - Size 312

Size 312 Zinc air hearing aid batteries. Each pack includes six (6) total batteries.

Contents:

  • 4 pack (24 batteries) OR
  • 10 pack (60 batteries)

Each battery lasts normally between 5-10 days of use.

$10

Buy
Small, medium, and large domes for mini against white background

Domes – Mini

Use the 6-count pack of hearing aid domes to replace used domes every 6 weeks. These high-quality rubber domes seal out excess sound while providing comfort during hearing aid use.

Choose between small, medium, or large sizes.

Compatible only with The Audicus Mini.

Contents:

  • 6 x Domes

$25

Buy
Mini remote against white background

Smart Remote – Mini

This slim and simple remote allows you to adjust the volume and programs of your Mini hearing aid with ease. Fits perfectly in your pocket for easy access.

This remote is synchronized to your hearing aids through a simple at-home pairing process.

Compatible with the Audicus Mini hearing aid only.

Uses non-rechargeable CR2032 battery (included).

Comes with a 45-day manufacturer warranty.

$199

Buy
Pack of earwax guards against white background

Earwax Guard – SDS 5

16 replacement earwax guards to keep your hearing aids clean and prevent damage.

*Please note, these Earwax Guards are only compatible with specific hearing aids and receiver wires.

To identify if these Earwax guards will work for your hearing aids refer to this linked guide:

Identifying Earwax Guard System

For instructions on how to use the earwax guards, please refer to the following links:

SDS 5 earwax guard guide

*Please note, all orders made after March 1st, 2024 come with the SDS 5 system installed

$25

Buy
White exterior with gray interior power pack for hearing aids against white background

Power Pack

The Power Pack and the Charging Case can be purchased separately or together as a bundle.

Each rechargeable hearing aid order includes a Charging Case; Power Packs and extra Charging Cases are sold separately.

The Power Pack allows for on-the-go charging without the need to plug the charging case into an outlet for a total of 7 charging cycles, or 7 days.

$99

Buy
White charging case with hearing aids inside against white background

Charging Case

The Charging Case and Charging Power Pack can be purchased separately or together as a bundle.

Each rechargeable hearing aid order includes a Charging Case; Power Packs and extra Charging Cases are sold separately.

The Power Pack allows for on-the-go charging without the need to plug the charging case into an outlet for a total of 7 charging cycles, or 7 days.

$99

Buy
Ear wax guards for Mini against white background

Earwax Guards – Mini

16 replacement earwax guards to keep your hearing aids clean and prevent damage.

Contents:

  • 16 x Earwax guards

Compatible only with The Audicus Mini.

$25

Buy
UV dry box against white background

UV Dry Box

This compact and lightweight dry box uses ultraviolet light to sanitize and extract moisture from your hearing aid. Store your hearing aids overnight or when not in use and let the dry box work its magic.

Uses AC power to connect to your outlet or USB for use with computer (all adapters and cables included).

Please note that the dry box is not a replacement for hearing aid maintenance such as replacing wax guards, tubes, and domes or for cleaning your device with the cleaning brush.

Not recommended for use with Rechargeable Hearing Aids.

$79

Buy
Two size 10 batteries for hearing aids against white background

Hearing Aid Batteries - Size 10

Size 10 zinc-air hearing aid batteries. Each battery can last between 5-8 days of use.

Contents:

  • 4 pack (24 batteries) OR
  • 10 pack (60 batteries)

Compatible with the Audicus Mini, Aura, Uno and aPearl hearing aid models.

$10

Buy
Ear wax guards for Aura against white background

Earwax Guards – Aura

16 replacement earwax guards to keep your hearing aids clean and prevent damage.

Contents:

  • 16 x Earwax guards

Compatible only with The Audicus Aura.

$25

Buy
Domes for Aura against white background

Domes – Aura

Use the 6-count pack of hearing aid domes to replace used domes every 6 weeks. These high-quality rubber domes seal out excess sound while providing comfort during hearing aid use.

Choose between small, medium, or large sizes.

Compatible only with The Audicus Aura.

Contents:

  • 6 x Domes

$16

Buy
Bluetooth dock against white background

Bluetooth Dock

The Bluetooth dock allows you to listen to sounds and music from non-Bluetooth devices via your Bluetooth remote. You can use the transmitter to listen to the TV directly on your hearing aids.

You can also connect your transmitter with your stereo, computer, or any device with an audio output. The transmitter relays a signal to the required Bluetooth remote (see here for more info).

The Bluetooth dock can also be used to charge the Bluetooth remote.

$149

Buy
Replacement receiver wire against white background

Receiver replacement

Replacement receiver wire. Includes a pack of earwax guards.

$50

Buy
Dia 2 cleaning wire against white background

Hearing aid cleaning wire - Dia II

Use the cleaning wire to keep hearing aid tubes free of debris. Simply remove the tube from the hearing aid and slide the cleaning wire through the middle to clear any ear wax or dirt that has built up during normal wear.

Compatible with the Audicus Dia II hearing aid

$2

Buy
Ear tubes for Dia 2 against beige background

Ear Tubes- Dia 2

These discreet hearing aid ear tubes for the Dia II are ultra-thin and easy to use. Replace the tube every 3 months or when the tube becomes stiff or discolored.

Choose between extra short, short, medium, and long lengths.

Contents:

  • 4 x Ear tubes (2 per ear)

Compatible with the Audicus Dia II hearing aid model only

$9

Buy
Ear wax guards for against white background

Earwax Guards - Oro, Alto, Clara, Canto

16 replacement earwax guards to keep your hearing aids clean and prevent damage. Compatible with: Oro, Alto, Clara, Canto.

Contents:

  • 16 x Earwax guards

$25

Buy
Retention guard against white background

Retention Guards - Oro & Alto & Clara

This skinny, translucent wire attaches to the receiver of your hearing aid and keeps it anchored in place during use. Retention guards should be replaced whenever they become discolored, flimsy, or brittle, and are no longer holding the hearing aid in place as needed.

Contents:

  • 2 x Retention Guards

$10

Buy
Domes on white background

Domes – Clara, Oro, Alto & Dia II

Our rubber dome seal improves sound quality by blocking  out the right amount of extra noise for your hearing loss.  The 6-count pack of domes is best used to replace old domes after use. Domes should be replaced every 6 weeks for optimal function.

Select from open, closed, or double shapes and small, medium, or large sizes.

Unsure what dome size you need? Pick your style (Open, Closed, Double) and select 'Variety' for size. We'll send you all 3 sizes (Small (2), Medium (2), Large (2)). Decide which size works best for you after your package arrives and start hearing better immediately. 

Compatible with the Audicus Clara, Oro, Alto and Dia II hearing aid models.

Contents:

  • 6 x Domes

$25

Buy
White exterior with gray interior power pack for hearing aids against white background

Power Pack & Charging Case

The Charging Case and Charging Power Pack can be purchased separately or together.

Each rechargeable hearing aid order includes a Charging Case; Power Packs and extra Charging Cases are sold separately.

The Power Pack allows for on-the-go charging without the need to plug the charging case into an outlet for a total of 7 charging cycles, or 7 days.

$99

Buy

Supply Packages + Warranty

Audicus Protect - 3 Year Warranty

Things happen. We have your back.

The Audicus Protect plan is the insurance policy you need to enjoy your new hearing aids worry-free.

With Audicus Protect you will get 3 years of comprehensive coverage of your hearing aids including unlimited repairs, unlimited Clean & Care services, and a $195 copay for loss replacements (limit 2). A $50 copay may apply if damaged by user (copay must be paid for each individual repair).

Coverage includes protection of hearing aids. Accessories are not covered under Audicus Protect.

Audicus Protect must be purchased within 100 days of your hearing aid purchase.

Looking for supplies instead? Audicus Care ships cleaning and maintenance supplies to you every 6 months or as needed.

$99

Buy

Services

Repair Symbol, a wrench and screwdriver crossed, surrounded by an orange halo

Repair

If your hearing aids are not working or their functionality has changed, it may require a repair.

Many issues can be solved at home, please try the following before contacting Audicus:

    • A fresh battery
    • Clean the device including the domes and device body
    • Replace the earwax guards


If these do not resolve your issues, here are the steps for an in-office repair:

    • Call our support line at 917-999-0705 or email help@audicus.com. You will receive a Support Order number and be emailed instructions on how to send your device in.
    • Follow the instructions to send your hearing aid into our office for evaluation.
    • Once we have your hearing aids our technical team will evaluate the condition and offer you the repair options below.

 

    • Repair: Clean & Care
      Hearing aids that have stopped functioning due to a buildup of ear wax can be cleaned and checked for defects. The cost of this service is $40 for a single device / $50 for a pair. This process will take 1-2 days once in office.

 

  • Manufacturer Repair
    Hearing aids with more extensive damage will need extra servicing outside our office. A Manufacturer Repair will cost $199 per hearing aid and may take 7-14 days.

 

  • Trade-in
    If your hearing aids have been damaged beyond repair then you will be offered a trade-in replacement option for a brand new hearing aid model. The trade-in value will be based on the age and current condition of your devices. Our Customer Service specialists will contact you regarding the details of your repair and the trade-in value.

$40

Buy
Clean and Care symbol, a hearing aid cleaning tool surrounded by a red halo

Clean and Care

Send your hearing aids to Audicus for a thorough cleaning and damage inspection. After cleaning your device, we outfit them with fresh batteries, domes, and tubes or earwax guards. We’ll ship back to you, along with extra replacement domes and a new pack of batteries for no additional cost.

Some hearing aids may require additional reprogramming or repair. Hearing aids that need reprogramming will take an additional 3-4 days to return; hearing aids that need a manufacturer repair will take 1-2 weeks to return.

This service is included in the Audicus Protect subscription, at no cost to you.

$40

Buy

Change Fee

If you received Audicus Hearing Aids from a friend or family member then, before we can reprogram the devices we need to add a device transfer to your profile for a change fee.

This transfer puts the devices under your name and allows you to enjoy all the benefits of being an Audicus customer, including unlimited free reprogramming. This change fee is the same for one or two devices.

Please also look at the accessories page to make sure you have everything you need to make your hearing aid experience as amazing as possible.

 

$100

Buy