Product Warranty

All of our hearing aids, remotes, and connectors purchased after November 1st 2022 come with a full 24-month manufacturer’s warranty, which covers manufacturing defects. Accessories and Cleanings are not covered under warranty.

If your device stops functioning correctly please see our repair page for more information about repairs.

Warranty claims will not be valid if the Audicus device has been modified or damaged by the user, if the serial number has been altered, or if repairs have been made without the consent and knowledge of Audicus. Device loss or user damage are not covered under warranty. Please see information on Audicus Protect for extended warranty and one-time loss replacement service.